19.2 REGISTERING, PRIVACY, and the effects of INACTIVITY
(To register your character, type REGISTER)
I. Why We Ask You to Register
(a) Problems
(b) Automated Password Reset
(c) Easy Changes!
II. Confirming your Registration
(a) Problems with Registration Confirmation
III. Multiple Characters
IV. Registration Problems
V. About Registering and Inactivity
VI. Dormant Adventurers, Vacations, and Inactivity
VII. Credit Purchases and Inactivity
I. Why We Ask You to Register
-----------------------------
Registration helps us and it helps you. Registration helps us by giving us an
idea of the demographics of our player base. Registration helps you by giving
you:
- a way to keep your account safe (see (a) below),
- an automated way to reset your password (see (b) below), and
- an easy way to manage your multiple accounts (see (c) below).
PRIVACY: We respect, and will protect, your privacy. We will not sell, loan, or
share your registration information. You can read more about our privacy policy
at www.ironrealms.com/privacy.
(a) Problems and Keeping Your Account Safe
------------------------------------------
Registration information is the primary method we use for verifying your
identity in case there are any problems with your account. If you lose your
password, or believe your account has been hacked, we will ask you for the
name, birthdate, and email that you registered with. Obviously forged or
falsified information will be of little value in such cases, for you or us. If
there are any other irregularities with your account, accurate registration
information is the best possible safeguard for you.
(b) Automated Password Reset
----------------------------
Additionally, with proper registration information it is possible to reset your
own password by visiting http://www.achaea.com/game/recover and follow the
directions presented there.
(c) Easy Changes!
-----------------
If your registration information changes (change of email address, legal name
change, relocation to a different country), you can simply REGISTER again.
Please keep your registration information current!
We appreciate you coming to play, and hope you enjoy the realms of Achaea. Be
assured that your registration is safe and easy and beneficial to all
concerned.
II. Confirming your Registration
--------------------------------
Once you have completed your registration an email will be sent to the address
you supplied. In order to finalise your registration you will have to click on
the URL provided in the email, or cut and paste it into your browser. This
process allows us to verify that you are the owner of the email address.
(a) Problems With Registration Confirmation - some report that they are not
receiving our registration confirmation email. A few things you can try:
- your email service may be treating our email as junk/spam email.
To rectify this, you may wish to check your junk or spam email folder to
to see if our email (from support@achaea.com) is there.
- Another possibility would be to add our email address: support@achaea.com,
to your address book, which should make sure that your email service does
not treat emails from there as junk.
III. Multiple Characters
------------------------
If you have more than one character, registering is even easier. Once you give
your email address you will be prompted to verify ownership of the email using
the confirmation process detailed above. When completed, all of your characters
will share the same registration details. This means, when you update your
registration on one character, all of your characters will automatically be
updated at the same time.
IV. Registration Problems
-------------------------
Some have problems with registration, usually because their telnet/mud client
doesn't handle symbols as expected. This is most often true with the "@" sign
in email addresses. We've had some experience with this sort of problem and can
provide the following examples of how to put in the following generic email
address - me@myemail.com.
Client How to put in an email address
--------- ------------------------------
zMUD me~@myemail.com
GoSClient me\@myemail.com
Other clients (e.g. GMud, MUSHClient, Portal GT, Savitar) work without
problems. Just enter the email address normally.
V. About Registering and Inactivity
-----------------------------------
Adventurers may be erased after a period of inactivity which varies from a few
days to a few months. The more play time you have, the longer we wait before
counting you as inactive and removing your character.
Hours Played | Days before deletion
-------------------------------------
< 1 | 30
< 10 | 90
< 30 | 360
< 100 | 720
If you've played over 100 hours, or have ever purchased credits or lessons,
your character will not be deleted for inactivity.
We'll send you an email to your registered email address 7 days before your
character is scheduled for deletion, so you'll have time to log in and make
sure your character is safe.
VI. Dormant Adventurers and Vacations/Holidays
----------------------------------------------
We're sorry but there is no provision for making an adventurer dormant, or any
way to protect your adventurer from removal due to inactivity excepting to
connect from time to time, except for the next section. If you must be away for
an extended period, due to being on military duty, holiday/vacation, extended
travel, or the like, there is little else you can do besides visit every now
and then, even if only for a few seconds - or else take advantage of the
protections noted in VII below.
VII. OOC Purchases
------------------
Because of accounting recordkeeping and reporting regulations, adventurer
accounts will not be erased if any purchases have ever been made for that
account from Iron Realms, Inc. This includes web site purchases or mailing
payment, but does not include purchasing credits from other adventurers
directly or via the credit market. Another side-effect of making OOC purchases
in this way is that your adventurer may not be suicided or erased.